GLUNZ FAMILY & MEXICO
WHAT THE CLIENT ASKED FOR...
A family trip to Mexico which may be the last time they are all able to go on a family vacation as the children are now beginning their adult lives. The trip needed to fit the budget and be between Christmas and New Year when the family was going to be together.
WHAT YOU BOOKED FOR THEM...
I was able to put together a last-minute 4-night vacation package to an All-Inclusive resort that met their needs and fit their budget. They wanted a hotel that had a wide range of activities as everyone is very active and it needed to have a wide selection of restaurants as the family enjoys many types of food.
Responsive and Efficient!! AWESOME! I contacted 1 travel agent in September(liberty travel), she presented me with
2 resort options- neither of which I liked or met the criteria set forth. When pressed to find other options, she told me she
was pregnant and would pass my info on to her co-worker. Then I called AAA, gave the girl my travel dates and
criteria. She literally did not contact me for 3 weeks. When I called her back she told me she forgot. Then I called
Tracy and boy what a difference!!! Tracy immediately had a can-do attitude and started sending me information. I
loved that we could text back and forth. She was an excellent communicator and I never wondered what was going
on. She LISTENED to what I wanted and delivered!! Her advice for travel and tipping etc was indispensable. The
resort she booked us at was amazing and we all had a phenomenal time!! Everything went exactly according to plan.
I would use Tracy again in a heartbeat. Outstanding service!